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FREQUENTLY ASKED QUESTIONS:

 
 
In what currency is the price list?  
What does "without media" mean?  
Please explain "Playlist".  
 
Is slow-motion playback smooth?  
Will a signal breakout or a bad video transmission crash or freeze the DigiClam?  
Can IN and OUT points be entered during playback?  
Frame advance is erratic and frames do not advance smoothly. Is this normal?  
Can we power DigiClam with 24V ?  
What is the need of two 4pin XLR plugs?  
How long we can run DigiClam on NP battery?  
With regard to the hard drives, are they STD HDDs or a particular make or brand name? (i.e. for future reference if HDD fails can we purchase a new one locally?)  
Does it log Slates and takes? and can it ID Slates like 127A?  
Can you ID preferred takes (Star Lists)?  
Can we search a take in a scene?  
If IN/OUT points were assigned, can we assign new ones?  
How can we assign IN/OUT points that are outside of the old ones?  
How can we fix the logging if we missed a take?  
In Live or Record mode I have 1sec delayed image coming out of the DigiClam.
How can I fix it?
 
My audio level is coming out from the XLR output is low?  
Does DigiClam have component or SDI inputs and outputs?  
 

 

 

 
Questions and Answers:  
Is the DigiClam a computer or a computer based recorder?  
I would say the most important trait of the DigiClam is that it is not a computer. It is a stand alone DDR with hardware video compression. This means it cannot crash. The answer to everyone's dream for a field recorder that is not computer based!  
   
In what currency is the price list?  
All prices are in USD.  
   
What does "without media" mean?  
This means that it doesn't include the HDD price. HDD prices and capacity change rapidly. CALL for current pricing.  
   
Please explain "Playlist".  
With the DigiClam you can create and edit/ strait cut a Playlist. You can then transfer the files to a PC for full blown editing.  
   
How many play lists can DigiClam create?  
25 Play lists.  
   
Is slow-motion playback smooth?  
Yes, it is perfectly smooth. Only on MJPEG recorder jitters, We use MPEG-2.  
   
Will a signal breakout or a bad video transmission crash or freeze the DigiClam?  
No, the DigiClam has built in TBC meaning it will record even without signal. Just like a tape deck.  
   
Can IN and OUT points be entered during playback?  
Yes. IN and OUT points can be entered during recording or playback.  
     
Frame advance is erratic and frames do not advance smoothly. Is this normal?  
Yes it is normal. We are working with MPEG-2 transport stream format which is a very robust format and is tolerant to bad or disrupted signal, but it is not frame accurate.  
     
Can we power DigiClam with 24V ?  
Yes you can. The DigiClam you can be powered from 10V-30V DC. Before attempting this please check with Y-VAMP to ensure your model has that option.  
     
What is the need of two 4pin XLR plugs?  
It has dual convenience functionality:
  1. You can use the second (whichever is empty) to power another device. For example the optional UHF receiver.

  2. If you are working on a battery and a warning message appears on the screen to change the battery, you can plug the NEW battery to the empty plug without unplugging the first battery and without powering off the DigiClam. WARNING: After plugging the NEW battery you must unplug the first one.
 
     
How long we can run DigiClam on NP battery?  
Depends on the capacity. For example: 3.6 A/h battery would give 1.75 hours.  
     
With regard to the hard drives, are they STD HDDs or a particular make or brand name? (i.e. for future reference if HDD fails can we purchase a new one locally?)  
We are using STD HDDs as there are no special requirements to make them work. Just plug them and initialize them.  
     
Does it log Slates and takes? And can it ID Slates like 127A?  
Yes it has a Film type logging system XXX999XXX up to 999 takes. Also the Log system has two modes: 1- Rehearsal mode and 2- Take mode.  
     
Can you ID preferred takes (Star Lists)?  
We have a Playlist which can be used for a Strait Cut or for a Star List which is very easy to work with it.  
     
Can we search a take in a scene?  
We have Search function based on Scene #, and Take #.  
     
If IN/OUT points were assigned, can we assign new ones?  
To re-assign IN/OUT points, simply play the take and enter new points. The old ones will be deleted automatically.  
     
How can we assign IN/OUT points that are outside of the old ones?  
If the new points are outside of the old points: you play the take hit Rev Play, this will stop on the IN point. From here hit Reverse Play again and it will play the first portion of the take that was trimmed. Hit IN point to make a new one at any desired moment. Use the same logic to put new OUT point.  
     
How can we fix the logging if we missed a take?  
If you missed take #6, your last take # is 5. So just record something larger then 3 sec in order to make DigiClam to advance to take #6 and not to affect your log.  
     
In Live or record mode I have 1sec delayed image coming out of the DigiClam.
How can I fix it?
 
Go to Utilities and Force DigiClam to IINPUT.  
     
My audio level is coming out from the XLR output is low?  
XLR output has the same level as the input. It is not adjustable. Most likely you are inputting a balanced (low impedance) signal, or input level signal is low.  
     
Does DigiClam have component or SDI inputs and outputs?  
Not at the moment. We are currently working on a version that will have them.